We take the issue of privacy very seriously. We would like to assure visitors to our site of the security, privacy and confidentiality that they would expect from a professional intermediary.

Information that you supply on this website will be collected and used in accordance with the Data Protection Act 1998 and other applicable UK legislation.

Use of Data

The data we collect may be used:-

• For the purposes of insurance administration by us or the introducer (if you have one) and may be disclosed to regulatory bodies for the purposes of monitoring and/or enforcing compliance with regulatory requirements/codes.
• To offer policy renewal.
• For research and statistical purposes.
• For the investigation of or prevention of crime.
• For credit checking purposes.
• For marketing purposes as described below.

In assessing any claims you may make against a policy, checks may be made against publicly available information about you (such as electoral roll, county court judgements, bankruptcy orders or repossessions). Your information may also be shared with other insurers either directly or via those acting for insurers (e.g. loss adjusters and investigators).

Sensitive Data

In order to assess the terms of the insurance contract or administer claims, which arise, the insurer may need to collect data, which the Data Protection Act defines as sensitive (such as criminal convictions).

Fraud Prevention

Insurers pass information to the Claims and Underwriting Exchange register, run by Insurance Database Services Ltd (IDS Ltd). The aim is to help insurers to check the information provided and also to prevent fraudulent claims. When your request for insurance is dealt with, the register may be searched. When you provide information about an incident (such as fire, water damage or theft) which may or may not give rise to a claim, information relating to that incident will be passed to the register. You can ask the insurer for more information about this.

Marketing

We may use your information to keep you informed by post, telephone, e-mail or other means about products and services, which may be of interest to you. Your information may also be disclosed and used for these purposes after your policy has lapsed. If you do not wish your information to be used for these purposes please write to The Data Controller, Ferguson Green Insurance Services, 25 Upper Aughton Road, Birkdale, Southport, PR8 5NA

Protecting Your Data

The following will apply to data we hold about you:-

• It will only be held and processed with your knowledge
• It will only be seen by those who need it to do their jobs
• It will be protected from unauthorised or accidental disclosure
• It will be used only for the purposes detailed above.

We will only collect and process data which is actually needed for the purposes described above
You have the right to access and if necessary rectify information held about you.